Frequently Asked Questions


Products

What are research peptides?

Research peptides are short chains of amino acids synthesized for use in laboratory research, analytical studies, and scientific investigation. All products sold by Wholesale Peptide Supply are intended strictly for research and development purposes and are not intended for human or veterinary use.

What purity levels can I expect?

All compounds sourced by Wholesale Peptide Supply are research-grade, selected based on purity, consistency, and supplier integrity. We work directly with manufacturers to ensure the quality of every product we carry.

In what form are the peptides shipped?

All peptides are shipped as lyophilized (freeze-dried) powder. This format ensures maximum stability during transit and extends shelf life when stored correctly.

How should I store my peptides?

Lyophilized peptides should be stored at 2–8°C (refrigerated) and kept away from light and moisture. For long-term storage, -20°C is recommended. Once reconstituted, peptides should be stored at 4°C and used within a reasonable timeframe depending on the compound.

How do I reconstitute a lyophilized peptide?

Reconstitution procedures vary by compound. Generally, bacteriostatic water or sterile water is used. We recommend consulting published research protocols specific to the peptide you are working with. Wholesale Peptide Supply does not provide reconstitution advice for human use.

Ordering

What is the minimum order quantity?

Wholesale Peptide Supply operates on a wholesale basis. The minimum order is one half case (5 vials). Full cases (10 vials) are also available for all products.

Who can purchase from Wholesale Peptide Supply?

Our products are available to qualified researchers, scientists, and licensed professionals purchasing for legitimate research purposes. You must be 18 years of age or older to place an order. By purchasing, you confirm that you will use all products in compliance with applicable laws and regulations.

Can I cancel or modify my order?

Order cancellation requests must be submitted prior to shipment. Please contact our support team as soon as possible at support@wholesalepeptidesupply.com. Once an order has shipped, it cannot be cancelled or modified.

Shipping

How are orders shipped?

Orders are carefully packaged to maintain product integrity during transit. Lyophilized peptides are stable at ambient temperatures for short periods, but we recommend prompt refrigeration upon receipt.

How long does shipping take?

Processing and delivery times vary depending on your location and selected shipping method. Delivery dates are estimates and are not guaranteed. Wholesale Peptide Supply is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Do you ship internationally?

Please contact us at support@wholesalepeptidesupply.com to inquire about international shipping availability for your region.

Returns & Refunds

What is your return policy?

We offer refunds and/or exchanges within ninety (90) days of purchase, subject to review and approval. Requests must be submitted by email to support@wholesalepeptidesupply.com and may require supporting documentation.

What if I receive a damaged or incorrect order?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photographic documentation. We will work to resolve the issue promptly.

Compliance & Legal

Are your products FDA approved?

No. The products sold by Wholesale Peptide Supply have not been evaluated by the U.S. Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease.

Is Wholesale Peptide Supply a compounding pharmacy?

No. Wholesale Peptide Supply is a chemical supplier only. We are not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic Act, and we are not an outsourcing facility as defined under 503B of the same Act.

Contact

How do I get in touch?

For any questions not addressed here, please reach out to our team at support@wholesalepeptidesupply.com. We aim to respond to all inquiries promptly.